Tax-Free Shopping Overhaul! Store→Airport Refund
From Nov 1, 2026, tax-free shopping changes to refund system. Pay 10% tax at stores, get refund at airport.
Letters mailed from Aug 2026; a chatbot has explained timing and opt-out steps since Aug 4
Japan Pension Service (JPS) will mail pension recipients a "Confirmation of Intention Regarding Registration of Your Pension Deposit Account as a Public Money Receiving Account" starting in August 2026. Alongside this, on 4 August 2026 JPS added guidance on the form to its Pension Chatbot. In a chat format it answers when the form is mailed and what to do if you do not consent to the registration. It is available at any time; clicking the banner on the official site takes you to the chatbot service operated externally (by Fujitsu) under JPS management. A Public Money Receiving Account is a bank account you register with the government in advance for receiving benefits, refunds and similar payments. Until now you had to register it yourself through Mynaportal or a bank counter. This time the flow is reversed: JPS asks you in writing whether the account your pension is already paid into may be registered as your Public Money Receiving Account. If you do not want it registered, you must follow the procedure described in the form, so open the envelope and check the reply method and deadline.
Foreign residents receiving a Japanese public pension are covered by this mailing too. Both the form and the chatbot are provided in Japanese, so if you leave the envelope unopened because you cannot read it, you may miss your chance to state your intention. Registration means that when you later apply for benefits or refunds you can skip writing your account number and attaching a copy of your bankbook; but if you simply do not want your account details held by the government in advance, you must act yourself. If you have moved and your registered address is out of date the letter will not reach you, so check that your pension address details are current. Guidance is given in writing and on the official website — never respond to calls or emails asking for your cash card or PIN, and confirm through the official site or a pension office.
From Nov 1, 2026, tax-free shopping changes to refund system. Pay 10% tax at stores, get refund at airport.
From October 2026, input tax credit from tax-exempt businesses reduced from 80% to 70%. Affects foreign freelancers, sole proprietors, and businesses dealing with exempt vendors.
Japan's National Pension childcare premium exemption starts in October 2026. From September 11 the Japan Pension Service chatbot answers questions on who qualifies and how long the exemption runs — useful for foreign residents paying premiums themselves.