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From Nov 1, 2026, tax-free shopping changes to refund system. Pay 10% tax at stores, get refund at airport.
Starts October 2026 — a Japan Pension Service chatbot has explained eligibility and exemption periods since September 11
The National Pension childcare premium exemption starts in October 2026 (Reiwa 8). Ahead of the launch, the Japan Pension Service opened guidance on the scheme through its pension chatbot on September 11, 2026. The chatbot answers questions in a chat format — who qualifies, how long premiums are exempted, and other points about the scheme. Unlike phone consultation with fixed opening hours, it can be used at any time. Clicking the banner on the Japan Pension Service notice page takes you to a chatbot service run externally by Fujitsu Limited under the agency's management. National Pension premiums are not deducted from a salary: Category 1 insured persons — the self-employed, freelancers, students, people between jobs — pay a flat monthly amount themselves, regardless of income. Even when childcare cuts your working hours, the premium amount stays the same. The National Pension already has an exemption covering a set period before and after childbirth; this new scheme targets the childcare period that follows. Check the exact eligibility conditions and exemption period with the chatbot or your pension office.
Among foreign residents in Japan, students, self-employed people, freelancers and those between jobs pay National Pension premiums themselves as Category 1 insured persons. The flat monthly premium does not change even when childbirth and childcare cut your income, so it hits the household budget directly. Leaving premiums unpaid creates a record of arrears, and fulfilment of public obligations is checked in residence screenings such as permanent residency applications — piling up arrears without knowing about available exemptions hurts both your future pension and your residence status. Because the chatbot has no set hours, parents who struggle to visit a counter can check the conditions late at night or early in the morning. The answers are general guidance, however: for a decision based on your own record, confirm with a pension office. If handling Japanese is a concern, you can also consult your municipal National Pension counter or the local government's foreign resident consultation desk.
From Nov 1, 2026, tax-free shopping changes to refund system. Pay 10% tax at stores, get refund at airport.
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Source:
Japan Pension Service website (chatbot guidance opened for the National Pension childcare premium exemption starting October 2026)This article was edited and written by freegent Inc. based on the source above.