Launched Aug 25, 2026 | Digital Agency's smartphone app gets a new name
On August 25, 2026, Japan's Digital Agency announced that it had begun providing the smartphone app "Myna App". This is not an additional, separate app: it is the new name of the app previously offered as the "My Number Portal app". The official page itself carries the former name in brackets — "Myna App (formerly My Number Portal app)". The role of the app is unchanged. It uses your smartphone's NFC function to read your My Number Card and serves as the gateway for logging in to Mynaportal, the online counter for administrative procedures. Through Mynaportal you can check administrative records that relate to you and file certain applications and notifications online. For users, the practical difference is what the app is called and how you find it. If you used to search the app store for "My Number Portal app", the listing will now appear under the new name. Details such as how the change appears on a device where the app is already installed, supported OS versions, and any points to note when moving over should be confirmed on the Digital Agency's official page. A renaming is also a moment when fake apps and fake sites tend to appear, so pay attention to where you download from.
Even a simple rename makes an app harder to find if you are searching in Japanese. City hall counters, schools and workplaces are likely to keep saying "install the My Number Portal app" for a while, but the store listing now reads "Myna App". Knowing that both names refer to the same thing saves you from searching again or installing something twice. A renaming is also a window in which fake apps and fake sites slip in. If subtle differences in Japanese wording are hard for you to judge, make it a habit to install only from the official store or from links on the Digital Agency's official page — not from ad slots in search results or links circulating on social media. On the procedural side, if you forget the 4-digit password used to read the card, you must go to a counter in person, which means dealing with the process in Japanese. Logging in once while you have time — rather than during a move or a residence procedure — is the safer approach.
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Source:
Digital Agency website (Launch of the Myna App)This article was edited and written by freegent Inc. based on the source above.