❓ What Was Announced
On August 21, 2026, Japan's Financial Services Agency (FSA) announced that the Kanto Local Finance Bureau had issued a request titled "Financial Measures for the Disaster Caused by the Heavy Rain of July 17–18, 2026." This request covers Tochigi Prefecture.
A "financial measures" request is the mechanism by which a Local Finance Bureau formally asks banks, shinkin banks, insurance companies and securities firms in its jurisdiction to handle disaster-affected customers flexibly. Applying normal paperwork rules unchanged would leave people who lost their passbook, seal (inkan) or ID documents unable to access their own money. Institutions receiving the request are expected to consider handling that reflects these circumstances.
The specific items requested are set out in the request document published by the Kanto Local Finance Bureau. The FSA page itself confirms that the request was made and links to the bureau; the actual procedures and required documents must be confirmed at the branch of the bank, insurer or securities firm you deal with.
🌏 Impact on Foreign Residents
For foreign residents, the hardest moment in a disaster is having a live bank account you cannot access. If you lose your passbook and cash card along with your residence card, identity verification stalls at the counter. This request gives financial institutions a basis for considering case-by-case handling in exactly that situation, so the first step is simply to contact your bank — by phone or in person — and tell them you were affected.
Meanwhile, automatic debits for rent, utilities, mobile bills and mortgage payments keep running even when your home or workplace is damaged and income stops. Repayment arrangements and insurance claims do not start on their own, so contact your institution before the payment date rather than after.
If handling financial procedures in Japanese worries you, book an appointment in advance and ask whether interpretation is available, or arrange for a Japanese-speaking friend or supporter to come with you.
💡 Key Points to Know
1Contact your bank, shinkin bank or insurer first and say you were affected by the July heavy rain, then ask what handling is available (a phone call is fine)
2The specific measures requested are listed on the Kanto Local Finance Bureau page (lfb.mof.go.jp/kantou/)
3FSA inquiry line: 0570-016811 (03-5251-6811 from IP phones), weekdays 10:00–17:00
4Apply early for the disaster victim certificate (risai shomeisho) issued by your city or town office — it is used across many relief procedures
5If you lost your residence card, apply for reissue at the nearest Immigration Services Agency office within 14 days of the loss
6Public agencies and banks never ask for your PIN by phone or ask you to mail your card. Ignore any "support" contact that does