Tax-Free Shopping Overhaul! Store→Airport Refund
From Nov 1, 2026, tax-free shopping changes to refund system. Pay 10% tax at stores, get refund at airport.
Announced Sept 30, 2026 | Local system upgrades slow residence and income checks
On September 30, 2026, the Japan Pension Service announced that pension claim reviews may take longer than usual because local governments are upgrading their systems one after another. To review a claim, the agency must verify the applicant's residence record (jūminhyō) and income information held by the municipality. When that verification takes extra time, processing may run about 1–2 weeks longer than normal. The background is the Digital Agency's program to unify and standardize the core business systems of local governments, which the notice links to. Municipalities that have each run their own systems are moving to a common specification, and while that switchover is underway, data inquiries to the municipality can be affected. The key point is that nothing about the pension system itself changes — eligibility rules, required documents, and where to file all stay the same. Only the review time changes. No extra procedure is required, and not every claim is delayed; the delay can occur when your filing happens to overlap with your municipality's upgrade period.
For foreign residents who have worked in Japan, the key question in a pension claim is when the money actually arrives. This notice says that when checks on residence and income data take extra time, processing can run about 1–2 weeks longer than usual. If you have a return home or a move already scheduled, if you send money to family abroad timed to your pension payment, or if you file right after changing your address, build that possible delay into your plan. Separately, if your form or documents are incomplete, the pension office will contact you for clarification — usually in Japanese — which adds even more time on top of this delay. Filing accurately and well before the date you need the money is the most effective way to keep things moving. Nothing about the rules has changed, so there is no reason to hold off on claiming.
From Nov 1, 2026, tax-free shopping changes to refund system. Pay 10% tax at stores, get refund at airport.
From October 2026, input tax credit from tax-exempt businesses reduced from 80% to 70%. Affects foreign freelancers, sole proprietors, and businesses dealing with exempt vendors.
Japan's National Pension childcare premium exemption starts in October 2026. From September 11 the Japan Pension Service chatbot answers questions on who qualifies and how long the exemption runs — useful for foreign residents paying premiums themselves.
Source:
Japan Pension Service website (Impact of local government system upgrades on the review of pension claim forms)This article was edited and written by freegent Inc. based on the source above.